Terms of Service

Agreement

By downloading or using a Flowstate Industries app, or by using this website, you agree to these terms. If you do not agree, please do not use them.

ShipLocal has its own policies

ShipLocal, our Mac app for localizing App Store listings, is sold and distributed from its own website, shiplocal.app. That site is operated by Flowstate Industries LLC, the same company that operates this one, so you are dealing with us either way.

ShipLocal's terms of service, privacy policy and refund policy are published at shiplocal.app/terms, shiplocal.app/privacy and shiplocal.app/refunds, as updated from time to time, and those are the policies that govern ShipLocal and anything you buy for it there. Where they conflict with these terms as to ShipLocal, they control. Where they do not address a matter, or are not yet published, these terms apply to it, so there is no gap between the two.

Two things are unaffected by that. A copy of ShipLocal obtained through the Mac App Store remains subject to Apple's own terms, and the Apple section below continues to apply to that copy. And everything here that is not ShipLocal - every other app, and this website - is governed by these terms exactly as before.

Your license to use the apps

We grant you a personal, non-exclusive, non-transferable license to use our apps on devices you own or control, for your own use. Most of our apps are distributed through the Apple App Store, so your use of those is also subject to Apple's terms. Where an app is offered as a direct download instead, these terms govern it on their own, unless that app publishes terms of its own, as ShipLocal does.

Apple's part in this

These terms are between you and Flowstate Industries LLC only. Apple is not a party to them. Apple has no obligation to provide support or maintenance for our apps, no warranty obligation of any kind, and no responsibility for any claim you might have about an app, including product liability, a failure to meet a legal requirement, or a consumer protection claim. If someone claims an app infringes their intellectual property, that is ours to handle, not Apple's.

Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you directly. You also confirm you are not located in a country under a US embargo or designated as supporting terrorism, and that you are not on any US list of prohibited or restricted parties.

Purchases and subscriptions

Our apps are free to download, and their core features stay free. Some features are unlocked by Pro, which depending on the app is an auto-renewing subscription, a one-time purchase, or, as in Worldly, a choice between the two. A purchase made inside an app from the App Store is billed through your Apple account. Where an app is sold from its own website instead, as ShipLocal is at shiplocal.app, that site's checkout takes the payment and that site's terms cover it.

Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Where a free trial is offered, it converts to a paid subscription unless you cancel before the trial ends. Trial length varies by app and by plan, and the exact length is always shown on the purchase screen before you commit. Occasionally a longer trial is offered to a brand-new install as a one-time offer. Not every app offers a trial at all - ShipLocal does not, because its free tier is not one - and the purchase screen always says which is which.

Subscriptions renew each month or each year until cancelled, depending on the plan. Payment is charged to your Apple Account at confirmation. You can manage or cancel at any time in your Apple account settings: System Settings on a Mac, Settings on an iPhone. Your entitlement is read from Apple rather than cached by us, so a cancellation, a lapse, or a refund takes effect straight away. If a payment method fails, Apple's billing grace period applies and access continues while Apple retries.

If a subscription lapses, is cancelled, or is refunded, nothing you created is deleted. Everything already stored on your device stays there and stays readable, and the free features keep working exactly as they did. What stops is Pro itself, which locks again until you resubscribe or restore. Where an app can export your data, that export stays free after a lapse, so you can always take with you what you put in. Each app's own page sets out which features those are.

When an app changes how it is sold

Occasionally an app changes its pricing model. Worldly's Pro unlock was a single one-time purchase, became an annual or monthly subscription, and is now sold both ways: one-time at $39.99, or a subscription at $24.99 a year or $9.99 a month. Through all of it the one-time product was never deleted. The same product identifier has been honored throughout, so anyone who bought it at any price keeps Pro permanently, is never asked to subscribe, and can restore it through their Apple ID on a new device. Where we do stop selling something, we take it off sale rather than deleting it, for exactly that reason.

Separately, we have granted permanent free access to people who were using an app before it had a paid tier at all. In Worldly's case that covers any Apple ID whose first download predates 11 February 2026. That grant is checked on your device against your own Apple ID purchase record, needs no account and no action from you, and survives reinstalls and new phones.

Both kinds of permanent access are exactly that - permanent. A later price change, plan change, or move to a subscription does not revoke them, and neither is affected by the other.

Apps that connect to another service

Some apps, such as HogWatch, are clients for a third-party service that you already use and connect with your own credentials. We are not affiliated with that service, your use of it stays governed by its own terms, and we are not responsible for its availability, its accuracy, or changes it makes to its API. Where an app is read-only, it will say so.

Apps that use AI, and what you publish with them

Some apps send text you choose to an AI provider, using an API key you supply. ShipLocal is the one that does today: you give it your own Anthropic or OpenAI key, and that provider bills you directly for what you use. A Flowstate subscription includes no AI credits of any kind, and we have no billing relationship with either provider. The app shows an estimated cost before anything is sent and the exact token count and cost after, and nothing is sent until you start the run.

AI output is not warranted. ShipLocal keeps every field inside Apple's character limits, keeps your brand names out of the translation, and returns your URLs byte for byte - but a translation is machine output, presented to you for review. That is why every field is readable and editable before anything is pushed. What you push is yours: you are responsible for the copy that ends up on your listing, you must hold the rights to the metadata you translate, and you must have the authority to use the App Store Connect key you supply and to change the listings it can reach.

Where an app writes to a service on your behalf, it will say what it writes. ShipLocal writes and never deletes: it creates a localization that does not exist yet and updates one that does, and it issues no DELETE and no PUT request anywhere. A run that succeeds for some languages and fails for others is reported as exactly that.

Acceptable use

Please do not misuse the apps: do not attempt to reverse engineer them, disrupt them, or use them to break the law. Some apps suggest real-world activities, places, or venues drawn from third-party map data. These are suggestions only - use your own judgment and stay safe, especially with the more adventurous prompts.

Support, updates, and discontinuing an app

Flowstate Industries is one person. Support is offered by email at support@flowstateindustries.com on a best-effort basis, and there is no guaranteed response time or service level. We are not obliged to provide updates, new features, bug fixes, or continued compatibility with future versions of iOS or macOS.

We may change, suspend, or discontinue any app, feature, or this website at any time, without liability to you. If we retire an app you paid for, what you already installed keeps working for as long as your device supports it, and any unused portion of a subscription is handled by Apple under its own refund policy.

Disclaimer

Our apps and this website are provided "as is," without warranties of any kind. We work hard to make them useful and accurate, but we cannot guarantee they will always be error-free, uninterrupted, or fit for a particular purpose.

One case deserves naming directly. Where an app sounds an alarm, it schedules that alarm through Apple's system frameworks and needs the relevant permission granted. If that permission is denied or revoked, or the device is powered off, the alarm will not ring. Please do not rely on it as your only alarm for anything safety-critical.

A second case deserves the same treatment. Several of our apps show money: earnings, tips, take-home pay, estimated taxes, projections, and totals. Every one of those figures is an estimate calculated from what you entered, and its accuracy depends entirely on what you entered. None of it is tax, accounting, legal, or financial advice, and none of it should be used to file a return, settle a dispute with an employer, or make a decision you cannot undo. Check the numbers against your own pay stubs and records, and speak to a professional for anything that matters.

Limitation of liability

To the fullest extent allowed by law, Flowstate Industries LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the apps or this website. That includes lost profits, lost or corrupted data, and a missed reminder, alarm, appointment, or deadline.

Our total aggregate liability for all claims relating to an app or this website, taken together rather than per claim, is limited to the greater of what you paid for that app in the twelve months before the claim arose, or fifty US dollars. This limit applies even if a remedy set out here is found to have failed of its essential purpose. Because your data lives on your device, keeping your own device backups is your responsibility.

Some places do not allow the exclusion or limitation of certain damages. Where that is the case, the limits above apply only as far as the law allows, and nothing here takes away a right you have that cannot be waived.

Indemnification

You agree to indemnify and hold harmless Flowstate Industries LLC from any claim, loss, liability, or expense, including reasonable legal fees, that arises out of your misuse of an app, your breach of these terms, your violation of any law, or your infringement of someone else's rights.

This does not cover anything caused by us. If we seek indemnity from you, we will tell you promptly about the claim, let you take part in the defense, and will not settle it in a way that creates an obligation for you without your agreement.

Time limit for bringing a claim

Any claim relating to an app or this website must be brought within one year of when it arose. After that it is permanently barred, to the extent the law where you live allows a period to be agreed this way.

Changes

We may update the apps, the website, or these terms over time. Material changes to these terms will be reflected here with a new date.

Disputes, arbitration, and class action waiver

Talk to us first, and this is a required step rather than a courtesy. Before starting arbitration, email support@flowstateindustries.com with a notice of dispute that gives your name, the email or Apple ID you bought under, the app involved, what happened, and what you want. It has to be personally signed by you, describe your own dispute specifically, and cannot be a form letter sent on behalf of a group. We then have 60 days to try to sort it out, and both of us agree to talk in good faith during that window. Any deadline for bringing a claim pauses while this is running.

If 60 days pass without resolution, you and Flowstate Industries LLC agree that any dispute arising out of these terms, our apps, or this website will be resolved by binding individual arbitration rather than in court, administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this section. Arbitration takes place in Arizona or, if you prefer, by phone, by video, or on the written submissions alone. The arbitrator's award may be entered as a judgment in any court with jurisdiction.

Two things sit outside this:

• Either of us may bring an individual claim in small claims court instead.
• Either of us may ask a court for an injunction to stop misuse of intellectual property, without giving up anything else in this section.

Class action waiver. Any claim must be brought in your individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not preside over any form of group proceeding, and may not award relief to anyone other than you. Both of us give up the right to a jury trial. If this class action waiver is held unenforceable as to a particular claim, that claim goes to court instead, and the rest of this section does not apply to it.

If 25 or more similar claims are brought by or with the help of the same lawyers or coordinated group, they will be arbitrated in batches of up to 50 at a time. One batch is heard first, and both sides then use the results to try to settle the rest with a mediator before any further batch proceeds. Filing fees are counted per batch, not per claim. This exists so that a large coordinated filing is decided on its merits rather than on the cost of processing it.

You can opt out of arbitration, and it costs you nothing. Email support@flowstateindustries.com with the words "arbitration opt out" and your name, within 30 days of first agreeing to these terms. Opting out changes nothing else in these terms and will not affect your use of anything we make.

General

If any part of these terms is found unenforceable, that part is limited or removed to the smallest extent needed and everything else stays in force. The one exception is the class action waiver, which has its own rule in the section above.

If we do not enforce something straight away, we have not given up the right to enforce it later. You may not transfer your rights under these terms to anyone else; we may transfer ours if the studio or an app changes hands. These terms, along with each app's own store listing, our Privacy and Refund policies, and, for ShipLocal, the policies published at shiplocal.app, are the whole agreement between us about our apps and this website, and they replace anything said beforehand.

The sections covering purchases already made, disclaimers, limitation of liability, indemnification, the time limit for claims, disputes and arbitration, and this section all continue to apply after you stop using an app.

Governing law

These terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law rules. For anything not subject to arbitration, including small claims and any request to enforce an arbitration award, the state and federal courts located in Arizona have jurisdiction, and both of us consent to that.

Questions about this policy?